Listening Activity 1 

Watch the video and fill in the following banks. 

K: Hello! This is Kaye Smith from COMFAC Company. May I speak to Mr Clark

C: Hello. Ms Smith. This is Ben Clark. 

K: Hello. I'd like to place an order for a number of your desk units.

C: How many are you planning to _______?

K:Do you have many ______ ________ ?

C: We keep a large _______ in stock in our showroom_______.  

K:Well then. I'd like to 100 units by the end of the month. 

C:Can I get an _____   before placing an order?

K:Sure. I'll have it for you by the end of the day .

C: By the way. Estimates include ________, _________ shipping, ______ and _______. 

K: Do you ship door-to-door?

C: Actually, ________ are door-to-door.

K: Delivery dates depend on your ________. 

C: But we can usually ___________within 10 business days. 

K: Not Bad. Thank you for your help. 

C: My pleasure. We will send you the estimate by email in an hour. 

K: Okay. That's good. Bye. 

Listening Activity 2