课程门户-章节详情

范云霞柯佳音官文娟陈淑霞

1 Unit 1 Trade Fairs
- 1.1 Learning Objectives
- 1.2 Before the Trade Fair
- 1.3 During & After the Trade Fair
- 1.4 Practical Training
2 Unit 2 Product Presentation and Company Profile
- 2.1 Learning Objectives
- 2.2 Product Presentation
- 2.3 Company Profile
- 2.4 Practical Training
3 Unit 3 Corporate Hospitality
- 3.1 Learning Objectives
- 3.2 Business Reception
- 3.3 Entertainment
- 3.4 Practical Training
4 Unit 4 A FactoryTour
- 4.1 Learning Objectives
- 4.2 A Tour Visit to the Factory
- 4.3 Factory Audit
- 4.4 Practical Training
- 4.5 Quiz
5 Unit 5 Inquiry，Offer & Order
- 5.1 Learning Objectives
- 5.2 Inquiry & Offer
- 5.3 Placing an Order
- 5.4 Practical Training
- 5.5 Quiz
6 Unit 6 Price Negotiation
- 6.1 Learning Objectives
- 6.2 Overview on Price Negotiation
- 6.3 Negotiating Tactics
- 6.4 Practical Training
- 6.5 Quiz
7 Unit 7 Packing & Labeling
- 7.1 Learning Objectives
- 7.2 Overview on Packing and Labeling
- 7.3 Packing Method and Marks
- 7.4 Practical Training
- 7.5 Quiz
8 Unit 8 Shipment & Delivery
- 8.1 Learning Objectives
- 8.2 Shipment
- 8.3 Preparation and Delivery of Goods
- 8.4 Practical Training
- 8.5 Quiz
9 Unit 9 Customer Service & Satisfaction
- 9.1 Learning Objectives
- 9.2 How to Make Complaints
- 9.3 How to Handle Complaints
- 9.4 Practical Training
- 9.5 Quiz
10 Unit 10 Company Culture
- 10.1 Learning Objectives
- 10.2 Definition of Company Culture
- 10.3 How to Describe Company Culture
- 10.4 Practical Training
- 10.5 Quiz