Practical Training

Situational Dialogue

Pre-viewing

Look at the following picture to have a rough idea of the video.

Viewing

Watch the video and decide whether the following statements are true (T) or false (F).

Post-viewing

Study the video with subtitles and make up a dialogue according to the situation below.

Suppose you work in the ABC Company. You partner calls for the early delivery of 1,000 pairs of the shoes his company has ordered. Try to give his request your special consideration.

There are some useful expressions for you to complete this task:

(1) What is the earliest time when you can make delivery?

(2) We can assure you that the shipment will be made not later than …

(3) I hope you can give our request your special consideration.

(4) We'll do our best to advance the time of delivery. 

(5) Please let me know whether it is available or not.

(6) I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.

Oral Presentation

Research the relevant information and make a presentation.

Topic: Suppose you work in a dispatch department. One of your customers would like to know how to decide the best way to send the goods to its destination.

There are many ways of delivery. Discuss which one you prefer and show the reasons. If possible, discuss the advantages and disadvantages of each way.

There are some useful expressions for you to complete this task:

(l) It just depends on …

(2) We need to consider that …

(3) We choose different delivery methods according to ...

(4) It's suitable for / ideal for …

(5) There are some advantages of …