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2.1 单元介绍
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2.2 Topic 1 – ACCESS PRODUCT INFORMATION
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2.3 1.1 Identify the sales or operational need for product information
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2.4 1.2 Identify and access sources of product information
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2.5 1.3 Use a range of methods to obtain information on products.
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2.6 1.4 Select sources according to commercial agreements and specific needs
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2.7 1.5 Source specific product information to meet the sales or operational need.
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2.8 Self-evaluation questions Topic 1
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2.9 Topic 2 INTERPRET PRODUCT INFORMATION
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2.10 2.1 Read and interpret general and specific details about the product and use information to meet the sales or operational need.
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2.11 2.2Read and interpret general and specific details about the product and use information to meet the sales or operational need.
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2.12 2.2Read and interpret general and specific details about the product and use information to meet the sales or operational need.
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2.13 2.3 Identify and assess any customer, sales or operational risks that relate to the product
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2.14 Topic 3 – UPDATE KNOWLEDGE OF PRODUCTS
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2.15 3.1Continuously obtain information to update knowledge of product features
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2.16 3.2 Source and access information on current and emerging customer technologies
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2.17 3.3 Share new or updated information with colleagues
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2.18 Summing Up
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2.19 考核1
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2.20 考核2
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2.21 考核3
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2.22 Presentation 1