Tourism sales

陈恒妮

目录

  • 1 第一单元SITTTSL003_Provide advice on international destinations
    • 1.1 Tourism sales 课程介绍
    • 1.2 第一单元介绍
    • 1.3 澳大利亚介绍
    • 1.4 补充澳大利亚介绍
    • 1.5 新西兰介绍
    • 1.6 亚洲介绍
    • 1.7 亚洲介绍
    • 1.8 东北亚介绍
    • 1.9 东南亚介绍
    • 1.10 西亚与南欧
    • 1.11 南欧--西班牙
    • 1.12 西欧-中欧
    • 1.13 北欧
    • 1.14 东欧
    • 1.15 非洲1
    • 1.16 非洲2
    • 1.17 北美洲--加拿大
    • 1.18 北美洲--美国
    • 1.19 北美洲-墨西哥
    • 1.20 南美洲--巴西
    • 1.21 南美洲--阿根廷
  • 2 第二SITTTSL002_Access and interpret product information
    • 2.1 单元介绍
    • 2.2 Topic 1 – ACCESS PRODUCT INFORMATION
    • 2.3 1.1 Identify the sales or operational need for product information
    • 2.4 1.2 Identify and access sources of product information
    • 2.5 1.3 Use a range of methods to obtain information on products.
    • 2.6 1.4 Select sources according to commercial agreements and specific needs
    • 2.7 1.5 Source specific product information to meet the sales or operational need.
    • 2.8 Self-evaluation questions Topic 1
    • 2.9 Topic 2 INTERPRET PRODUCT INFORMATION
    • 2.10 2.1 Read and interpret general and specific details about the product and use information to meet the sales or operational need.
    • 2.11 2.2Read and interpret general and specific details about the product and use information to meet the sales or operational need.
    • 2.12 2.2Read and interpret general and specific details about the product and use information to meet the sales or operational need.
    • 2.13 2.3 Identify and assess any customer, sales or operational risks that relate to the product
    • 2.14 Topic 3 – UPDATE KNOWLEDGE OF PRODUCTS
    • 2.15 3.1Continuously obtain information to update knowledge of product    features
    • 2.16 3.2 Source and access information on current and emerging customer technologies
    • 2.17 3.3 Share new or updated information with colleagues
    • 2.18 Summing Up
    • 2.19 考核1
    • 2.20 考核2
    • 2.21 考核3
    • 2.22 Presentation 1
  • 3 第三单元SITTTSL006_Prepare quotations
    • 3.1 INTRODUCTION
    • 3.2 Topic 1 - Background information
    • 3.3 Glossary of terms used in this module
    • 3.4 Topic 1 - Background information
    • 3.5 Resource
    • 3.6 Assessment 1
    • 3.7 Assessment 2
3.1Continuously obtain information to update knowledge of product    features

3.1 Continuously obtain information to update knowledge of product    features

Information on the industry and indeed the world changes daily and so by being connected in various ways, you will be able to keep abreast of current tourism related information.

 

Some ways to stay connected are to (but not limited to):-

· Read daily online newsletters

· Read online travel journals

· Read newspapers on world events

· Watch world events and tourism programs on TV or online

· Talk to tourism sales representatives when they visit your office for product and tourism related updates

· Attend tourism related conferences

· Attend tourism related trade shows

· Attend product updates run by the industry or Tourism organisations

· Network with industry colleagues

· Be involved in  industry accreditation schemes

· Undertake Tourism  online modules through industry providers

· Undertake Tourism training courses are you are doing currently

· Join industry associations

When obtaining information on new or updated products, you may like to consider the various aspects of the product’s features that are important for your clients, such as:-

· What type of product is it?

· Who supplies the product or how can you access it?

· The cost of the product

· The features and benefits of the product to your client

· The advantages of this product compared to a rival product