3.1 Continuously obtain information to update knowledge of product features
Information on the industry and indeed the world changes daily and so by being connected in various ways, you will be able to keep abreast of current tourism related information.
Some ways to stay connected are to (but not limited to):-
· Read daily online newsletters
· Read online travel journals
· Read newspapers on world events
· Watch world events and tourism programs on TV or online
· Talk to tourism sales representatives when they visit your office for product and tourism related updates
· Attend tourism related conferences
· Attend tourism related trade shows
· Attend product updates run by the industry or Tourism organisations
· Network with industry colleagues
· Be involved in industry accreditation schemes
· Undertake Tourism online modules through industry providers
· Undertake Tourism training courses are you are doing currently
· Join industry associations
When obtaining information on new or updated products, you may like to consider the various aspects of the product’s features that are important for your clients, such as:-
· What type of product is it?
· Who supplies the product or how can you access it?
· The cost of the product
· The features and benefits of the product to your client
· The advantages of this product compared to a rival product

