目录

  • 1 An Overview of Business Writing
    • 1.1 Visual materials for the Chapter
    • 1.2 Functions of Business Writing
    • 1.3 Criteria and Techniques for Effective Business Writing
    • 1.4 Approaches to Organizing Business Writing
  • 2 Structure and Styles of Business Letters
    • 2.1 Structure of Business Letters
    • 2.2 Styles of Business Letters
  • 3 Sales-related Inquiries and Replies
    • 3.1 Introduction
    • 3.2 Sample Analysis
    • 3.3 Useful Patterns and Sentences
  • 4 Order Letters and Confirmation Letters
    • 4.1 Introduction
    • 4.2 sample Analysis
    • 4.3 Useful Sentences and Patterns
  • 5 Letters of Shipment
    • 5.1 Introduction
    • 5.2 Sample Analysis
    • 5.3 Useful Sentences and Patterns
  • 6 letters of Payment and Settlement of Accounts
    • 6.1 Introduction
    • 6.2 Sample Analysis
    • 6.3 Useful Sentences and Patterns
  • 7 Routine Claims and Adjustments
    • 7.1 Introduction
    • 7.2 Sample Analysis
    • 7.3 Useful Patterns and Sentences
  • 8 Persuasive Claims and Refusals
    • 8.1 Introduction
    • 8.2 Sample Analysis
    • 8.3 Useful Patterns and Sentences
  • 9 Sales Letters
    • 9.1 Introduction
    • 9.2 Sample Analysis
    • 9.3 Useful Patterns and Sentences
  • 10 Invitation and Thank-you Letters
    • 10.1 Introduction
    • 10.2 Sample
    • 10.3 Useful Patterns and Sentences
  • 11 Letters of Apology and Congratuation
    • 11.1 Introduction
    • 11.2 Sample Analysis
    • 11.3 Useful Patterns and Sentences
  • 12 Notices and Announcements
    • 12.1 Introduction
    • 12.2 Sample Analysis
    • 12.3 Useful Patterns and Sentences
  • 13 Memos and Minutes
    • 13.1 Memos
      • 13.1.1 Introduction
      • 13.1.2 Sample Analysis
      • 13.1.3 Useful Patterns and Sentences
    • 13.2 minutes
      • 13.2.1 Introduction
      • 13.2.2 Sample Analysis
    • 13.3 Useful Patterns and Sentences
  • 14 Resume
    • 14.1 Introductioon
    • 14.2 Sample Analysis
    • 14.3 Useful Patterns and Sentences
    • 14.4 More reference: Steps in Resume Writng
  • 15 Letters of Application
    • 15.1 Introduction
    • 15.2 Sample Analysis
    • 15.3 Useful Patterns and Sentences
  • 16 Letters of Recommendation
    • 16.1 Introduction
    • 16.2 Sample Analysis
    • 16.3 Useful Patterns and Sentences
  • 17 Proposals
    • 17.1 Introduction
    • 17.2 Sample Analysis
    • 17.3 Useful Patterns and Sentences
  • 18 Reports
    • 18.1 Introduction
    • 18.2 Sample
    • 18.3 Useful Patterns and Sentences
  • 19 Questionnaires
    • 19.1 Introduction
    • 19.2 Sample Analysis
  • 20 Business Agreements
    • 20.1 Introduction
    • 20.2 sample  Analysis
    • 20.3 Useful Patterns and Sentences
Sample Analysis

 

A QUESTIONAIRE ON PERSONALITY[1] 

 

This survey is conducted to improve employees’ efficiency on their jobs. Matching personality with jobs is one way of doing so. This questionnaire aims at identifying you personality. Please circle the appropriate number.[2] 

 

                                                                           Strongly    Strongly

                                                                              agree       disagree

1. I’d rather work alone.                                                 1  2 3  4  5  6

2. I prefer to live in a big city.                                         1  2 3  4   6              

3. I constantly worry about what others think of me.        1  2 3  4  5  6

4. I am easily influenced by the behavior of others.          1 2  3  4  5  6

5. I feel difficult to socialize with a group of people.        1  2 3  4  5  6

6. I worry about being different from others.                   1 2  3  4  5  6

7. On holiday, I’d like to go out with my friends.            1 2  3  4  5  6

8. I feel pressured to chat up the opposite sex.               1 2  3  4  5   6

9. I always feel depressed.                                            1  2 3  4  5    6

                                                                                                         [3] 

Thank you for answering the questions! The attached results analysis will help you understand more about yourself![4] 

这是一份关于职员个性的调查问卷。这个调查进行的目的是为了提高职员在他们工作中的效率。问卷结构合理,用词恰当,所设计的问题简单明了,易于让接受调查者填写。此外问卷在选项个数上采用偶数,如果采用奇数,回答者往往倾向选中间的数字。而选项个数为偶数会更加准确地测定出实际情况。



 [1]问卷题目

 [2]问卷目的及其填写方法

 [3]问卷问题及选项

 [4]致谢