Business writng has two functions:
1. to inform
messages to inform are used to convey the vast amount of information needed to complete the day-to-day operations of the business--- explain instructions to emoployees, announce meetings and procedures, acknowledge orders, accept contracts for serveces, etc. The major purpose of most of these messages is to have the receiver understand a body of information and concentrate on the logical presentation of the contents.
2. to persuade
some business messages mean to influence the readers' attitude and actions.These messages might include letters promoting products or services and seeking support for ideas and worthy causes presented to supervisors, stockholders, customers, clients and others.


