Daily Wisdom　　

The best preparation for good work tomorrow is to do good work today. 

                           – Elbert Hubbard

为把明天的工作做好，最好的准备是把今天的工作做好。

                                           – 厄尔波特·哈伯德

Text A  I Really Want to Know

New Words:

1. go off  结束；离开；断掉

As the water came in the windows, all the lights went off.

随着水从窗户涌进来，所有的灯都灭了。

2. deserve vi. vt. 应受，应得

Ledley deserves a place in the team.

莱德利应该在队里占有一席之地。

What has he done to deserve this punishment ?

他做了什么，竟会受到这样的惩罚？

3. gain vt. vi. 获得；增加；赚到

e.g.After gaining independence in 1957, it was renamed‘Ghana’. 

1957年获得独立后，该国改名为“加纳”。

He gained a doctorate in Chemical Engineering.

他获得了化学工程博士学位。

4. establish  vt. 建立；创办；安置

Our goal is to establish a new research centre in the North.

我们的目标是在北方建立一个新的研究中心。

I wondered why he should bother to try and establish contact with me.

我想知道他为何要费心设法和我取得联系。

5. survey  n. v. 调查；测量

We conduct a survey of parents in the village.

我们对这个村子的孩子父母作了一次调查。

They got out of the car to survey the damage.

他们下车查看受损情况。

6. deposit vt. 使沉积；存放 vi. 沉淀n. 存款；押金

You are advised to deposit your valuables in the hotel safe.

建议您把贵重物品存到酒店保险箱里。

We put down a deposit on a house.

我们支付了买房子的订金。

7. think twice 再三考虑；重新考虑

I must think twice before I can promise.

在我答应之前， 我必须重新考虑一下。

When he does buy something however, he doesn’t think twice about spending the money.

而当他真的决定买一些东西的时候，他倒是不会重新考虑花钱的问题。

8. urge vt. 力劝，催促；驱策，推进

The charity urged quick action.

慈善机构敦促迅速采取行动。

He urged her forward, his hand under her elbow.

他托着她的胳膊肘，推她往前走。

Important sentences

1. I really would have given the restaurant top marks on every item---but I didn’t. (para. 2)  

我本应该给各项都打最高分，但是我没有。

would have done 对过去发生事情的虚拟假设，“本该…”

2. It is admirable for an organization to want to measure customer satisfaction. (para.3)

商家想估量顾客的满意度，这点是值得肯定的。

admirable adj. 令人钦佩的；极好的；值得赞扬的

measure vt. vi. 测量；估量；权衡

3. Equally as important is establishing a process of gathering data which will obtain a representative sample of customers, and which keeps bias to a minimum. (para.3)  

确立收集数据的进程，选取最具有代表性的范例，把偏见降到最低，这一点同样重要。

gather vt. 收集；收割；使…聚集；使…皱起

representative adj. 典型的，有代表性的；代议制的

4. What was a little different about this survey was that the questionnarire had already been filled out by the waiter. (para.4)

这次调查不同的地方就是调查表已经由服务员填好了。

fill out 填写；变丰满，变大

5. However, many people would return such a questionnaire without thinking twice. (para.5)

然而，很多人不会多想就会把调查表返还的。 

6. The owner of the restaurant is only fooling himself by keeping the current customer satisfaction measurement program in place. (para.6)

餐馆的老板这样开展顾客满意度项目就是在自欺欺人。

fool vt. 欺骗，愚弄

in place 准备好投入使用

Listening & Speaking Practice

1. Enjoy the song Endless Love.

2. Watch the video clip of Emma Swan .