Section 2 Inquiries

     An enquiry can be made in written form: letter, e-mail, fax, and orally: by telephone or through vis-à-vis talk.

  An effective enquiry can leave a good impression on the receiver, so we should follow some rules in writing an enquiry, which go as follows:

     1.Be clear and concise. 

     2.Be reasonable.

  3.Be sincere.   

  4.Be focused.